POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

POSITION OVERVIEWThe Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Remote Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills.Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday.We are well-versed in rising desks and walking pads and will make recommendations upon request.You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business.We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.

Job Title: Insurance Sales Representative – Base + Commission | State Farm Agent Team MemberJob Summary: Are you a motivated sales professional looking to grow your career in a stable, people-focused industry? Do you have the drive to one day run your own business and lead a team? Join our successful State Farm Agency team where you’ll gain hands-on business, sales, marketing, and leadership training from an experienced agent. This role offers uncapped commission potential, valuable career development, and the opportunity to prepare for a future as a State Farm Agent.What You’ll Do: • Generate and develop leads through networking, referrals, and outreach • Build relationships with customers and identify insurance needs through consultative sales • Educate clients on Auto, Home, Life, and Health Insurance options using a needs-based approach • Provide outstanding customer service including policy changes, billing inquiries, claims support, and coverage reviews • Collaborate with the agent to establish and achieve sales and marketing goals • Learn the skills and operations needed to successfully run a businessWhat You’ll Get: • Base Salary + Commission + Bonus • 401(k) opportunity • Paid training and valuable on-the-job experience • Mentorship and professional development from an established State Farm Agent • Career advancement opportunities (potential path to become your own State Farm Agent)What We’re Looking For: • Prior sales, retail, or customer service experience (preferred but not required) • Strong communication skills (verbal, written, and interpersonal) • Self-motivated, competitive, and goal-oriented mindset • Detail-oriented with strong organizational skills • Ability to work independently and as part of a team • Confidence to make presentations and conduct customer meetings • Must be able to obtain Property & Casualty and Life & Health insurance licensesTraining Provided Includes: • Marketing and selling Property/Casualty, Life, Health, and Bank products • Business development and goal setting • Day-to-day agency operations and leadership skillsWhy Join Us? This isn’t just another sales job—it’s a career growth opportunity. You’ll gain real-world experience, receive mentorship from an established State Farm Agent, and build the foundation to one day run your own successful agency.Apply today to join our team and start building a rewarding career with unlimited growth potential!

Job Title: Licensed Insurance Customer Service – State Farm Agent Team MemberJob Summary: Are you an energetic, licensed insurance professional looking to grow your career in a supportive, customer-focused environment? Join our winning State Farm Agency team as a Licensed Customer Service Representative. In this role, you’ll build lasting relationships with clients, provide excellent service, and help our agency grow. If you thrive in a fast-paced environment and are motivated to succeed, this is your opportunity for a rewarding career with great income potential and advancement opportunities.What You’ll Do: • Build and maintain strong customer relationships through value-based conversations • Provide prompt, accurate, and friendly customer service (policy changes, billing inquiries, claims support, coverage questions) • Educate clients on Auto, Home, Life, and Health Insurance options using a needs-based approach • Proactively follow up with customers to ensure satisfaction and retention • Support the agent with daily office operations and business growth goalsWhat You’ll Get: • Base salary plus competitive commission and bonuses • Paid time off (vacation and personal/sick days) • Retirement plan with company match • Group life insurance benefits • Valuable hands-on experience and career development • Advancement potential within the agencyWhat We’re Looking For: • Active Property & Casualty license (required) • Active Life & Health license (required) • Strong communication skills (verbal, written, and listening) • Excellent interpersonal and customer service skills • Detail-oriented, organized, and self-motivated • Ability to problem-solve proactively and work effectively on a team • Comfortable with technology and able to learn new systems quickly • Commitment to accuracy and timely completion of tasks • Must stay current with licensing, continuing education, and industry changesWhy Join Us? This is more than a service job — it’s a career growth opportunity. You’ll gain valuable insurance industry experience, work in a supportive team environment, and have the potential to advance within the agency.Apply today to join our team and take the next step in your insurance career!

OverviewJoin our dynamic team as an Insurance Agent and embark on an exciting journey into the world of insurance sales and customer service! This paid training position offers a comprehensive introduction to the insurance industry, equipping you with essential skills to build a successful career. As an integral part of our team, you'll develop expertise in client communication, sales strategies, and insurance products while gaining valuable experience in a fast-paced, supportive environment. This role is perfect for motivated individuals eager to grow their sales acumen and make a positive impact on clients’ financial security.ResponsibilitiesAssist in identifying client needs through active listening and effective communication, providing tailored insurance solutions.Conduct sales efforts, including reaching out to potential clients via telemarketing and community networking.Engage in sales activities by presenting insurance options clearly and confidently to prospective customers.Participate in negotiation processes to help secure favorable policy terms for clients while maintaining compliance with industry regulations.Manage sales administration tasks such as processing applications, updating customer records, and maintaining accurate documentation.Collaborate with marketing teams to promote insurance products through various channels, including multilingual outreach when applicable.Provide exceptional customer service by addressing inquiries promptly, explaining policy details transparently, and ensuring client satisfaction.SkillsStrong communication skills with the ability to explain complex insurance concepts clearly and effectively.Proven experience or interest in outside sales, retail sales, or telemarketing environments.Excellent negotiation skills to help close deals while building trust with clients.Multilingual or bilingual abilities are valued for engaging diverse customer bases.Solid analysis skills for assessing client needs and recommending suitable insurance products.Base Pay Plus Commissions/BonusMust have or be willing to obtain a Property and Casualty Insurance License.We’re dedicated to supporting your professional growth through ongoing training, mentorship, and opportunities to develop your skills across multiple facets of the insurance industry. Join us and take the first step toward a rewarding career helping individuals protect what matters most!This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. If you have experience in the insurance industry, I invite you to apply for the position in my office. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location daily.This is an in-office position. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification What we provide: Base Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Insurance Sales Experience/ Property & Casualty and L/H licenses preferred. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.