Full Time
Shilpa Rathi – State Farm Agency is seeking a friendly, professional Receptionist / Front Desk Associate to serve as the first point of contact for customers and support daily front office operations.This position is ideal for someone who enjoys office support and customer interaction, with the opportunity to grow into licensed insurance and customer service / sales roles over time.Key Responsibilities:• Greet customers, clients, and visitors at the front desk • Answer multi-line phones and direct calls appropriately • Schedule appointments and manage calendars • Perform general office and clerical duties (filing, data entry, document organization) • Maintain a clean and organized reception area • Assist with incoming and outgoing mail • Provide excellent customer service • Support office staff with administrative tasks as neededWhat We Offer:• Base pay + performance bonuses • Paid time off • On-the-job training • Opportunities for advancement into licensed insurance roles • Support and guidance to obtain Property & Casualty insurance licenseIdeal Candidate:• Friendly, dependable, and professional • Strong communication and phone skills • Organized and comfortable multitasking • Basic computer and office software skills • Receptionist, front desk, administrative assistant, or office assistant experience a plus • Interest in long-term career growth in the insurance industry preferred Licensed Requirement: Must have or be able to obtain a Property and Casualty insurance license.Apply today to start in a front office role with the opportunity to build a career in insurance.
Full Time
Shilpa Rathi - State Farm Agency, located in Monroe Township, NJ has an immediate opening for a Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. What we provide Base Salary plus commission/bonusSign on bonus!Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Bilingual (Spanish/English) preferred Insurance Sales Experience/ Property & Casualty and L/H licenses preferred. Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain)
Full Time
We are looking for individuals that are looking to enter the financial lucrative world of insurance! Our producer program allows you to work and be mentored by one of our districts most successful agents. We will provide full one on one training with sales, customer service, insurance knowledge and marketing techniques. Commission Only! Responsibilities: Provide quotes, pricing, and other information to prospective and existing clients. Ensure all quotes procedures and practices are compliant with Farmers guidelines and procedures. Meet new business sales goals by working existing leads, develop new leads and market appropriate products. Requirements: Able to obtain or currently hold a Property & Casualty license and a Life & Health License. (We will provide study material for candidates that do not currently hold insurance license) Outgoing, confident, and assertive individual. Quick Learner and team player. Committed to growth. Must pass credit and background check. Previous Sales, Marketing or networking experience is a plus!Property and Casualty insurance license is a plus!
Full Time
We are looking for individuals that are looking to enter the financial lucrative world of insurance! Our producer program allows you to work and be mentored by one of our districts most successful agents. We will provide full one on one training with sales, customer service, insurance knowledge and marketing techniques. Base Pay + Commission! Responsibilities: Provide quotes, pricing, and other information to prospective and existing clients. Ensure all quotes procedures and practices are compliant with Farmers guidelines and procedures. Meet new business sales goals by working existing leads, develop new leads and market appropriate products. Requirements: Able to obtain or currently hold a Property & Casualty license and a Life & Health License. (We will provide study material for candidates that do not currently hold insurance license) Outgoing, confident, and assertive individual. Quick Learner and team player. Committed to growth. Must pass credit and background check. Previous Sales, Marketing or networking experience is a plus!Property and Casualty insurance license is a plus!
Full Time
We are looking for individuals that are looking to enter the financial lucrative world of insurance! Our producer program allows you to work and be mentored by one of our districts most successful agents. We will provide full one on one training with sales, customer service, insurance knowledge and marketing techniques. Base Pay + Commission! Responsibilities: Provide quotes, pricing, and other information to prospective and existing clients. Ensure all quotes procedures and practices are compliant with Farmers guidelines and procedures. Meet new business sales goals by working existing leads, develop new leads and market appropriate products. Requirements: Able to obtain or currently hold a Property & Casualty license and a Life & Health License. (We will provide study material for candidates that do not currently hold insurance license) Outgoing, confident, and assertive individual. Quick Learner and team player. Committed to growth. Must pass credit and background check. Previous Sales, Marketing or networking experience is a plus!Property and Casualty insurance license is a plus!
Full Time
We are looking for individuals that are looking to enter the financial lucrative world of insurance! Our producer program allows you to work and be mentored by one of our districts most successful agents. We will provide full one on one training with sales, customer service, insurance knowledge and marketing techniques. Base Pay + Commission! Responsibilities: Provide quotes, pricing, and other information to prospective and existing clients. Ensure all quotes procedures and practices are compliant with Farmers guidelines and procedures. Meet new business sales goals by working existing leads, develop new leads and market appropriate products. Requirements: Able to obtain or currently hold a Property & Casualty license and a Life & Health License. (We will provide study material for candidates that do not currently hold insurance license) Outgoing, confident, and assertive individual. Quick Learner and team player. Committed to growth. Must pass credit and background check. Previous Sales, Marketing or networking experience is a plus!Property and Casualty insurance license is a plus!
Full Time
OverviewJoin our dynamic team as an Insurance Agent and embark on an exciting journey into the world of insurance sales and customer service! This paid training position offers a comprehensive introduction to the insurance industry, equipping you with essential skills to build a successful career. As an integral part of our team, you'll develop expertise in client communication, sales strategies, and insurance products while gaining valuable experience in a fast-paced, supportive environment. This role is perfect for motivated individuals eager to grow their sales acumen and make a positive impact on clients’ financial security.ResponsibilitiesAssist in identifying client needs through active listening and effective communication, providing tailored insurance solutions.Conduct sales efforts, including reaching out to potential clients via telemarketing and community networking.Engage in sales activities by presenting insurance options clearly and confidently to prospective customers.Participate in negotiation processes to help secure favorable policy terms for clients while maintaining compliance with industry regulations.Manage sales administration tasks such as processing applications, updating customer records, and maintaining accurate documentation.Collaborate with marketing teams to promote insurance products through various channels, including multilingual outreach when applicable.Provide exceptional customer service by addressing inquiries promptly, explaining policy details transparently, and ensuring client satisfaction.SkillsStrong communication skills with the ability to explain complex insurance concepts clearly and effectively.Proven experience or interest in outside sales, retail sales, or telemarketing environments.Excellent negotiation skills to help close deals while building trust with clients.Multilingual or bilingual abilities are valued for engaging diverse customer bases.Solid analysis skills for assessing client needs and recommending suitable insurance products.Base Pay Plus Commissions/BonusMust have or be willing to obtain a Property and Casualty Insurance License.We’re dedicated to supporting your professional growth through ongoing training, mentorship, and opportunities to develop your skills across multiple facets of the insurance industry. Join us and take the first step toward a rewarding career helping individuals protect what matters most!This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Full Time
We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. If you have experience in the insurance industry, I invite you to apply for the position in my office. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location daily.This is an in-office position. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification What we provide: Base Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Insurance Sales Experience/ Property & Casualty and L/H licenses preferred. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Full Time
OverviewWe are seeking a dedicated and personable Customer Service Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our clients, providing exceptional support and ensuring customer satisfaction. The ideal candidate possesses strong communication skills, proficiency in multiple languages, and a passion for delivering outstanding client experiences. This position offers an engaging environment where your ability to handle inquiries, process data accurately, and maintain professionalism will be highly valued.ResponsibilitiesRespond promptly and professionally to customer inquiries via phone, email, or chat channelsProvide comprehensive customer support by addressing questions, resolving issues, and offering solutionsAssist clients with product or service information, billing questions, and account managementConduct outbound calling to follow up on customer requests or promote additional services when appropriateMaintain accurate records of customer interactions using data entry and CRM systemsHandle transactions accurately when necessaryDemonstrate excellent phone etiquette and communication skills during all interactionsCollaborate with team members to improve service delivery and resolve complex issues efficientlyUtilize Microsoft Office tools for documentation and reporting purposesAnalyze customer feedback to identify trends and suggest improvements for service qualityExperiencePrevious call center experience or customer support role preferred but not requiredBilingual abilities (English and Spanish) are required to serve diverse client needsFamiliarity with data entry, client services, and basic analysis skills is advantageousStrong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and general software navigationExperience with outbound calling and cash handling is a plusExcellent communication skills with the ability to adapt messaging for different audiencesDemonstrated ability to manage multiple tasks efficiently while maintaining attention to detailProperty and Casualty Insurance license (must be able to obtain)This role is ideal for motivated individuals who thrive in fast-paced environments and are committed to delivering exceptional customer service. We value professionalism, strong interpersonal skills, and a proactive approach to client engagement.
Full Time
Insurance Account Representative - State Farm Agent Team MemberFull Time in Pasadena - MDBenefitsOpportunity for advancementPaid time offTraining & developmentPosition OverviewState Farm Insurance Agent located in Pasadena, MD is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Blessing Nzenwa - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.ResponsibilitiesUse a customer-focused, needs-based review process to educate customers about insurance options.Work with the agent to establish and meet marketing goals.Work with the agent to identify and support local community events in our market.RequirementsExcellent communication skills - written, verbal and listeningSelf-motivatedDedicated to customer serviceAbility to work in a team environmentBilingual - Spanish preferred or Bilingual and Experience Preferred.If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.Compensation $35,000.00 - $65,000.00 per year
Full Time
Account Representative - State Farm Agent Team MemberFull Time in Pasadena - MDBenefitsOpportunity for advancementPaid time offTraining & developmentPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Blessing Nzenwa - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.ResponsibilitiesWork with the agent to establish and meet marketing goals.Work with the agent to identify and support local community events in our market.Maintain a strong work ethic with a total commitment to success each and every day.RequirementsEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsSelf-motivatedDedicated to customer serviceAbility to work in a team environmentExperience Preferred.If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents mustor Bilingual.be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.Compensation $35,000.00 - $65,000.00 per year
Full Time
Account Associate - State Farm Agent Team MemberFull Time in Pasadena - MDBenefitsOpportunity for advancementPaid time offTraining & developmentPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Blessing Nzenwa - State Farm Agent, Pasadena MD. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.ResponsibilitiesWork with the agent to establish and meet marketing goals.Work with the agent to identify and support local community events in our market.Maintain a strong work ethic with a total commitment to success each and every day.RequirementsEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsSelf-motivatedDedicated to customer serviceAbility to work in a team environmentBilingual - Experience Preferred.If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.Compensation 35000.00 - $65000.00 per year
Full Time
Bilingual Licensed Insurance Sales Representative (Polish/English) State Farm Agency – Arlington Heights, IL (In-Office) $60,000 – $100,000+ income potentialMust be fluent in Polish & English and hold an active Property & Casualty license (applications without both will not be considered).Join a successful State Farm Agency focused on relationship-based sales and outstanding customer service.What you’ll do: • Build customer relationships & follow up • Provide insurance solutions and service • Educate clients using a needs-based approachWhat you’ll get: • Base Pay + commission & bonuses • Health (BCBS), life insurance, PTO, retirement • Growth & advancement opportunitiesIn-office role – Arlington Heights, IL Apply today to take the next step in your insurance career.
Full Time
Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office as an Office Manager. _______ - State Farm Agency, located in _____, __ has an immediate opening for a full-time Bilingual Receptionist. Must be fluent in both English and Spansih and willing to obtain a Property and Casualt insurance license. Responsibilities Performs administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills, Internet research abilities and strong communication skills are required. Other activities could include: File paperwork Appointment Scheduling Manage incoming and outgoing phone calls to customers and potential clients Handle incoming and outgoing mail Mail billings Dispense brochures Update policyholder’s contact information such as phone number and email address Print and fax proof of insurance or send proof of insurance to the customer Provides excellent customer service And more.. As aState Farm Agent Team Member, you will receive... Hourly pay Flexible hours Valuable experience Growth potential/Opportunity for advancement within my office Requirements Must be dependable, and have a track record of providing excellent customer service to clients. Excellent communication skills - written, verbal and listening Must be willing to obtain a Property and Casualaty insurnace license Must have a dependable vehicle to and from work. Must have a clean criminal background/ Background check will be performed. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
Full Time
POSITION OVERVIEWThe Bilingual (Spanish and English) Customer Service Account Representative delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.Bilingual (Spanish and English) Customer Service Account Representatives ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.ABOUT USOur Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can. Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.OBJECTIVESSERVICE ACTIVITY TARGETSYou are responsible for following the roadmap to hit our retention targets:Answer 50+ inbound calls per day2+ hours of daily talk time2 cross-sell products pivoted to the sales team per dayCUSTOMER PROTECTION & RELATIONSHIP MANAGEMENTEnsure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriateDeliver world-class service in every customer interaction, maintaining trust and confidenceOPERATIONAL DISCIPLINE AND ACCURACYYou are responsible for upholding team and individual standards in the following manner:Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or lessMaintain precise records and documentation in CRM and internal systemsExecute service workflows consistently, ensuring follow-up and task completionMonitor processes to prevent errors or lapses before they impact the customer experiencePartner with sales to ensure seamless handoffs and transitions, minimizing customer disruptionCOLLABORATION AND TEAM INTEGRATIONCommunicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutionsContribute solutions, not problems, in all team interactionsParticipate in coaching, process improvements, and team meetings to strengthen overall executionUphold agency standards and culture, demonstrating reliability, professionalism, and positive energyPERSONAL AND PROFESSIONAL EXCELLENCEMaintain high standards for personal accountability and follow-throughDemonstrate resilience and adaptability in high-pressure situationsSeek ongoing learning opportunities to improve technical, service, and operational skillsModel elite execution and reliability for teammates across the agencyCORE COMPETENCIESCustomer-centric mindsetEmotional intelligenceRetention focusProcess disciplineAccuracy and attention to detailProblem solvingStrong listener and communicatorOwnership and accountabilityCoachabilitySales drivenGrowth drivenReliabilityResilience and adaptabilityCultural alignmentEDUCATION AND EXPERIENCEWe do not have a specific education requirement. We are most interested in assessing will vs skill. We will train and coach up your skills. Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.PHYSICAL REQUIREMENTSYou are required to work at a desk when executing your D2D. You’re only required to work from the hours of 8:30a – 5p ET, Monday – Friday. We are well-versed in rising desks and walking pads and will make recommendations upon request. COMMITMENT TO DIVERSITYAt Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve – regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability – is essential to building a world-class, ethical business. We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners. Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.APPLY NOWIf this role grabbed your attention, we want to hear from you. Submit your resume, and you’ll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com.We’re looking for people ready to step in, stand out, and own their impact. If that’s you, apply now.
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